ROYAL CLIFF RESORT

Payment Policy

Secure, transparent and flexible payment options

Last updated: January 2025

Accepted Payment Methods

  • ◆Credit Cards — Visa, Mastercard, American Express, RuPay.
  • ◆Debit Cards — all major Indian bank debit cards.
  • ◆UPI — Google Pay, PhonePe, Paytm, BHIM and all UPI apps.
  • ◆Net Banking — all major Indian banks.
  • ◆Cash — accepted at the property for walk-in guests.
  • ◆Bank Transfer — available for corporate and group bookings.

Online Payment Security

  • ◆All online payments are processed through Razorpay — a PCI-DSS Level 1 certified payment gateway.
  • ◆We use 256-bit SSL encryption for all transactions.
  • ◆We do not store credit or debit card information on our servers.
  • ◆3D Secure authentication is enabled for all card transactions.
  • ◆In case of any suspicious transaction, contact us immediately at +91 96222 99302.

Advance Payment

  • ◆A 30% advance is required to confirm all bookings.
  • ◆During peak season (April–June, October, December–January), a 50% advance is required.
  • ◆Group bookings of 5 or more rooms require 50% advance at the time of booking.
  • ◆The remaining balance is due at check-in.

Billing & Invoices

  • ◆A GST invoice is provided for all bookings upon request.
  • ◆Our GSTIN is available on request — please mention this requirement at the time of booking.
  • ◆Corporate billing with credit terms is available for registered companies — contact us for details.
  • ◆All prices are inclusive of applicable taxes unless stated otherwise.

Currency

  • ◆All prices are quoted in Indian Rupees (INR).
  • ◆International guests may pay in foreign currency at the prevailing exchange rate.
  • ◆We accept USD, EUR, and GBP — exchange rates are updated daily.

Failed Transactions

  • ◆In case of a failed transaction, the amount will be automatically refunded within 5–7 business days.
  • ◆If your account is debited but booking is not confirmed, contact us immediately.
  • ◆We are not responsible for delays caused by your bank or payment processor.